Configuring the From Email Address of vBoxxCloud emails

  vBoxxCloud email notifications communicate important information and activity. These emails can be user-generated or system-generated.

    User-generated emails—the From field of a user-generated email is populated with the name and email address of the user who initiated the action. A user-generated email communicates:

  • Account, guest, and Group message emails
  • Share and multiple share emails
  • Team share invitation emails

    System-generated emails—administrators can customize the From field of all system-generated emails. A system-generated email communicates:

  • Account, guest, and Group message emails
  • Share download, upload, and expiration notifications
  • New password and password reset emails
  • Service Plan registration emails
  • Daily Digest emails
  • Report emails
  • Alert emails
  • Two-Step Authentication code emails

Configuring the From Email Address of System-Generated Emails





  1. In the appropriate organization, click the Settings tab. The Organization Settings page displays.
  2. Point to the Email drop-down button and select Settings.


  3. In the Email From Address field, enter the email address that should display as the From address for all system-generated emails.


    Note: All user-generated emails will still display the name and email address of the user who initiated the action

  4. Click the Save button when you are finished.


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