Summary

IMPORTANT: Please add the following DNS records before ordering vBoxxConnect. These 6 records need to be added before adding your email domain to the vBoxxConnect mail server.

vBoxxConnect DNS Records

We advise you to enable DKIM in your email domain settings on the vBoxxConnect mail server.

More detailed instructions about adding a DKIM on the other records can be found underneath.

Adding DNS Records

DNS records are necessary to point where the e-mails need to be delivered. Please follow this article and copy the DNS records. If not done correctly, you could miss email deliveries.

A Records

The first DNS records that need to be made are A records that point to the new vBoxxConnect/ LC-Connect mail server. The A records that need to be added are as followed:

For vBoxxConnect:

IMPORTANT: Do not forget to add a “.” at the end of your domain name.

MX Records

MX records is the primary record that points to the mail server, which tells the sender where to deliver your emails to. The A records that were just created already point to the vBoxxConnect/ LC-Connect mail server, so in the MX record we can point to the A record as followed:

SRV Record (autodiscover)

The SRV record is being used when adding your account to a local e-mail client like Outlook, Apple Mail or eM-Client. In the previous A record, the value for the mail server is already given in autodiscover.yourdomain.com., which is going to be used again in the SRV record. Add the SRV record as followed:

SPF Record

SPF record is necessary to allow which mail server is allowed to send with your domain name. If the mail server or IP address is not added in this record, your mails will likely end up in the receiver’s Junk email. Add the SPF record as followed:

For vBoxxConnect:

Additional DNS Records

These records are optional, but are required almost everywhere nowadays because of security reasons. The records that need to be added are:

• DMARC
• DKIM

DMARC

DMARC policy needs to be enabled with at least Quarantine or Reject. If this is not added, DNS providers like Google and Yahoo will block your emails or mark them as SPAM.

DKIM

DKIM stands for Domain Keys Identified Mail, which verifies your mail server for your domain. The key can be found in the domain settings once the account for vBoxxConnect/ LC-Connect is created. You can find the setting in the webmail under the following path: “More” → “Domain Settings” → “General” → “Email Signing”.

Once you click on the DKIM and enable it, you will be given a Domain key and a TXT value, which need to be added in the DNS as followed:

When you don’t add a “.” at the end of the name of the record, “yourdomain.com” will be automatically added at the end of the name.

Ordering vBoxxConnect

Client portal vBoxx: https://cp.vboxx.nl/

What do you need for the order?

• User amount
• Storage amount
• Domain name
• Username for domain administrator of the mailboxes

IMPORTANT: The product can only be ordered if the DNS records are already added.